Hope all is well with you and your loved ones! Hope you are having a fantastic holiday weekend and if you do celebrate Christmas, Merry Christmas to you and your family and friends. We hope all your wishes and dream comes true.

You are receiving this notification because you have one or multiple VPS services located at the following location: "Germany"

If you followed us on social media, you may be aware that we were planning to close out our VPS offering in Germany. In anticipation of this change, we expanded our offerings to the beautiful land of tulips, The Netherlands, earlier this year. If you have an active VPS service in our Germany location, please note, you will be migrated to The Netherlands. (Looking glass: Nexus Bytes Looking Glass: Netherlands - Looking Glass)

We have scheduled your server to be migrated on January 15th, 2022, therefore we are notifying all clients on that server of the pending migration so you can be aware of the changes and be prepared.

Please note: This doesn't impact shared/reseller hosting family members (as of yet).

Why are we migrating that server?

As you may have been aware, we do not have much control over our Germany region, when it comes to backend infrastructure, that powers our VPS line up there. As we continue to improve and expand our offerings, it is more crucial than ever to ensure, we have the right resource and control over how we handle our business and ensure our family members continues to receive the best bang for the bucks and also vendors, who will actually treat us like a business partner and not just "yet another customer".

They have been a decent upstream and a very affordable one for us for a very long time. However, it is time to move on :)

How long will the migration take?

The length of time until completion depends on the amount of data being transferred, however, each migration should take approximately 60 minutes from start to finish. Storage servers could take couple of hours for each if not more.

What is Changing?

Server location and your IP address. All the benefits and specs will remain the same. Including promotional pricings. On the plus side, IPv6, finally (please pop in a ticket)!

I do not want to be migrated!

We understand that, for many reasons, migrating to the Netherlands, instead of staying in Germany is beneficial to you. To be honest, we didn't want to migrate either. However, we stopped offering new premium VPS services there for quite sometimes (more than a year) and our userbase there continues to shrink as we have hoped for. At this point, it is not cost efficient for us to continue operating our premium VPS lineup there and neither do we feel confident enough to continue working with someone to whom, we are just a number.

If you have renewed your services in Germany for Premium Ryzen VPS or Storage VPs with in the last 30 days, you are eligible for pro-rated refund. Please open a ticket under billing department to request your early cancelation and refund. This must be done no later than December 31st, 2021, 5:00 pm (EST). Any refund requests after that will not be honored.

Can I choose another location?

If you are on a promotional plan, sadly, you can't :(. Otherwise, definitely. Pop a ticket under sales and we will get you sorted asap!

What will be transferred?

VPS will be fully/completely transferred as-is. All login information will remain the same excluding your IP address, which we will email you. However, as always, We strongly recommend creating a personal offsite backup of your data.

Can I continue to work on my server?

Beginning on the day the server is scheduled for migration, you should refrain from making any changes to your current account/server as those changes/updates may not be transferred to the new server and be permanently lost. You should notice a small downtime during the migration period.

If you have any questions, please feel free to ask!

Please note: As this is a prescheduled migration, you will not be eligible to claim any form SLA credit.

Hope you are well and so are your loved ones. This email contains updates and explanations, that are not long due, but overdue at this very moment. This is also a combination of personal message and major company updates.

Let me reintroduce myself, I am Jay, the proud founder of Nexus Bytes LLC. Over the years, I have had the pleasure of assisting most, if not every one of our family members, personally at one point or another. I have always taken pride in myself and my team’s work. The brand we have built combined with your support and support, alongside, many hours of hard work, by my team and I.
Lately, you may have noticed that the quality of our support has dropped. No, not only dropped, but what I would outright call disgusting by our own standard. As of this moment, there are a total of 219 tickets, that are either unanswered, ignored or pending my intervention. This is not intentional.

Before I even give you any explanation, let me start by personally apologizing to each and every one of you. I solemnly apologize for the service interruptions, the lack of support and the overall horrible experience some of you may have felt and faced over the span of last couple of weeks. This is not what I have built this company on and this is not something, neither myself nor my team is proud of.

If you weren’t aware, Nexus Bytes is/was being run primarily by myself, alongside Roy as my right-hand person, who usually handles most billing and sales questions. We have a dedicated support team for after hour support to ensure 24/7 premium support. Unfortunately, Roy chose to step down from his role around the end of July/early August, due to personal reasons. Which created extra work load for myself and my team. Roy would also occasionally handle escalations, when I am not around (sickness/day off etc.).

The vision was to train a new person ASAP to replace Roys position. Unfortunately, that didn’t work as I have planned for. When it rains, it pours. My life went through a perfect storm. I wish I was joking when I said that!

About a month before Roy left, I was going through a major transition period of my personal life. The day Roy left, literally the 2nd day, I caught Covid-19. Which took almost 6 weeks out of my life. Once that was gone, I was happy. Sadly, not for more than 2 days! Comes the Flu! Alright, that will pass. Oh, no! While being completely bedridden, I managed to fracture my leg. Half the time I am sleeping and the other half when I am not, I am on some kind of meds for the last 3 months. Any who, long story short, things are slowly going back to normal. I am at the last stage of my recovery period.

Why did I bother telling you all these? Nexus Bytes was built on offering personal care and that “family” touch. We believe in transparency. I believe in being honest with those, who trusted us with their day-to-day operations. I and we owe you an explanation and it is not a fun one to share :(. Being the captain of this ship, without my presence and due to lack of my co-captain, this ship felt like it is sinking. Thankfully, I am at the final stage of my recovery and hope to be fully dedicate my time again within the next 2/3 days.

Here are the next steps:

• Pending tickets: Every single one of them will be responded and answered back by no later than November the 10th. If we owe you compensation, I will ensure that you get what you are owed, if not more. I am sorry.
• We will not be deleting any tickets. If your ticket was closed automatically, please wait till the 7th before you reopen them.
• Some internal processes will change to ensure I am not the only person who can approve/clarify certain things. Removing single point of failure is very crucial at our current business size and operation.
  To prevent this from ever happening in the future, 2 New hires are being on boarded this Friday the 5th. Both of them will be assisting me directly and locally.
• Support team will be fully retrained.
• By December 1st, our goal will be to decrease standard response time to 30 minutes or under.
• There will be a new premium department for High Urgency tickets, that requires admins asap attention. These will go directly to an L3 admin, regardless of the time of the day, and will be responded with top urgency. This will be a premium feature. We are also toying with the idea of implementing live support for those tickets if needed.
• We will be reintegrating our Heartbeat system to be more robust.
• Please expect to receive some exciting/positive emails by the end of November, once me and my team gets everything back on track.
• I will be available on the public forums like before (@seriesn) after the 10th. Once everything else is sorted and in place. There won't be any new promos till Nexus Bytes is back on its track. Existing family members needs to be taken cared of before anything else.

I truly, from the bottom of my heart, thank you for your continued partnership and your patience. I solemnly apologize for the recent negative experiences that you may have had. While life is full of surprises and uncertainty, I am committed to bring my baby back to its old glory and take it to the next level for vision 2022!

If you require my personal attention on anything in the meantime, please open a ticket with “ATTN Jay: Subject of the ticket” as your ticket title/subject, and I will ensure those are sorted in less than 72 hours.

Once again, on behalf of Nexus Bytes LLC, I am sorry and we got this!

Hope you and your loved ones are doing well and safe.

We want to start by saying, Thank you! Thank you for being a valued member of the Nexus Bytes Family. Thank you for supporting us constantly. Not simply by trusting us with your hard earned money but also by supporting us, through your kind word of mouth and referrals. You are awesome and stay awesome!

Today, we are excited to celebrate our 5th anniversary and as the founder of Nexus Bytes LLC, I (Jay) and my team humbly want to thank you for allowing us to continue our growth. You continue to support a small independent business and we can never say enough thank you. :).

With that said, we have 5 totally awesome and fun offers for you to celebrate this awesome occasion with us :)

- For our New Family members:

- 50% Cash back in the form of account credit on any new annual signup.

- Promo code: Fifthaversery50

- Existing family members:

- Upgrade your plan to the next level and with an annual commitment and secure 20% recurring discount.

- Promo code: Fifthaversery20

- Order additional services with annual commitment, receive 10% recurring discount + 40% cash back

- Promo code: Fifthaversery45

• No double dipping.
• Please see special notes at the bottom of this post for all the eligibility and criteria.

A party is not really a party without some cool stuff ;)

For existing and new family members:

- Pizza party Raffle: 2 winners every 12 hour for the next 48 hours! If you are a lucky family member, feel free to give us a shout out on our twitter @NexusBytesLLC

- Raffle for Nexus Bytes Merch: Hoodies and T-shirts: 10 awesomely lucky family members.

• To participate in both of these raffles, please enter by completing this survey : https://forms.gle/Qv1Km8iaqHHmL7hT6
• Last day to signup: September 20th, 2021

- Unfortunately we can't ship to the following countries :( - Brunei, Eritrea, French Guiana, French Polynesia, Guadeloupe, Laos, Martinique, Mongolia, Myanmar, Reunion Island, Samoa, Saint Pierre and Miquelon, South Sudan, Tajikistan, Timor-Leste, Turkmenistan, Yemen, Cuba, Iran, Crimea, Syria, and North Korea

Please Note:

- Promo valid till the 25th of September, 11:59 PM EST.

- Only annual commitments are eligible for the promotional discount and credit.

• Order must have the correct coupon added in order to be eligible.
• If you have signed up within the last 48 hours and fulfill the new signup and payment term requirement, please open a ticket and we will be happy to adjust your account :)

- Promo credits are applied after service activation.

- In the event of double dipping (signing up for a new service, receiving credit and then upgrading with a discount), account credit will be removed.

- Can't be combined with switcher specials.

- Applies to all our plans, excluding domain names.

Thank you for your continued love and support and here's to another awesome year <3. Stay awesome!

Hope everything has been well with you and your loved ones. The world has not been the same since the pandemic started and our thoughts and prayers goes out to those, who were impacted by this. Not just physically but also financially.

We have seen many business (online and brick and mortar), closing the shop and leaving their respective industry due to the lack of cash flow and demand. Many of our valued family members also ended up postponing/terminating their projects, for the same.

This is the time to stay vigilant and maximize each and every single opportunity. Here are Nexus Bytes, we are doing the exact same thing. Over the last couple of months, we have introduced many exciting products, additional value proposition for our family members and we continue to focus on improving our overall business and brand image. This email is all about letting you know about some of the exciting changes we are/have implemented, to make your experience better.

> VPS hosting:

> Geographical changes:

• Sun setting Utah
• Konichiwa the land of Rising Sun, Japan.

Why are we making this decision?

One of the core reasons behind us launching Utah was to offer an optimal connectivity option to our friends in North East part of Asia.

Unfortunately, the network was very bland per our own standard. While we have tried to work with the Data center to improve overall quality of connectivity, it wasn't still what we were satisfied with. This also resulted in lower customer demand for the location. So internally, after multiple discussions, we chose to continue with our focus on offering optimal Connectivity to our North Eastern Asian userbase and we are removing Ogden, Utah from our portfolio, while adding Tokyo, Japan.

This decision was made based on 2 simple factors,

• Keeping the same operational overhead
• Improved coverage and user experience within the APAC (Asia Pacific) region.

So, is this an expansion?

While some may say yes, we say No. This is an optimization for us, as we kept our location count and business overhead the same, while increasing our brand value Proposition.

So, no specials?

Hmm. Not saying much, but October 1^st ????.

Why Tokyo, Japan?

Tokyo, Japan home to on of the Asia's most diverse and large digital ecosystem, with many network and cloud service providers, as well as major internet and peering exchanges. Due to its geographical positioning and awesome peering, Nexus Bytes Tokyo, Japan location is an optimal location for those, who seeks fast and optimal, yet affordable connectivity and hosting solution within the North East Asian connectivity.

Tokyo, Japan will be available to order by our new and existing family members, starting October 1^st. Following services will become available immediately: Premium VPS & vDedi.

How does this impact you?

• If you have an active service in Utah, we will start migrating your services to LA, starting September 25th. Your IPv4 address will remain the same while your IPv6 subnet will be renumbered. You might notice brief downtime, that shouldn't last for anything more than 30 minutes
• Should you choose to continue your service in LA, there won't be any changes to your plan.
• If you prefer us to migrate your service to another USA location, please open a ticket and that would be a seamless process as well and will result in IP change.
• Should you choose to Migrate over to one of our APAC (Asia Pacific) locations, your plan will be adjusted to our standard public offerings, based on your current service renewal amount.
• Should you choose not to continue, please reach out to us by 27th of September to request refund and cancellation.

> Introducing Nightly Backup:

For your peace of mind, on top of our "Free Nat Backup VPS", we are also introducing nightly, self restorable automated backup option, for a minimial fee, for your premium VPS and vDedi product lines.

Initially, this will be available on the following locations - NYC, Miami, Germany and UK starting the 10th of October. Additional details will be announced 48 hours before the launch date. LA is scheduled for mid Q4.

No ETA for Singapore or Tokyo as of now.

> New Family Perks:

Free Directadmin personal license for all our vps product line. Available to both new and existing family members :). More details here: Nexus Bytes Family Perks.

> Web and Reseller hosting update:

• As promised, Singapore location is open for our current and future Web and Reseller hosting clients.
• For your peace of mind and comfort, we have Implemented self-restorable nightly backup (rotates every 48 hours) for our Web and Reseller hosting family members. (Not applicable to the Free hosting product line). Backup restore option is available under extra feature with in your Directadmin management panel.

> Internal process changes:

• Much anticipated Nexus Bytes Blog is scheduled for launch on October 10^th. Do follow us on twitter to stay updated.
• Standard setup time for orders placed in between 10 AM - 11 PM EDT has been reduced to 60 minutes.
• Updated internal process and escalation handling to ensure faster ticket resolution time.

Thank you for your continued support and kindness and thank you for being a member of the Nexus Bytes Family. We are always looking to improve our service and offerings. If there's anything you would like us to do differently, or any additional services, you would like us to offer, please don't hesitate to reach out to us via Facebook, Twitter , contact form or snail

The COVID-19 situation globally has caused many countries to go into lockdown with massive travel restrictions. However, here at Nexus Bytes, COVID-19 ain’t stopping our world domination plans! Today, we are pleased to announce that Nexus Bytes has finally landed on the Asian continent, on the sunny island of Singapore!

The name Singapore is derived from “Singapura”, which means Lion City in Sanskrit. Legend has it that a prince from Sumatra landed the island several hundred years ago and saw a beast, which an uninformed aide said was a lion, so the prince named the island Singapura!

Unfortunately, according to science, lions only exist on the African continent, but tigers are plentiful (or at least they used to be until the poachers came) in the jungles of Southeast Asia. So, Mr Sumatra prince was duped and the mistake continued to this day. Singapore is also known as a tiger, though. Once a British colonial trading post, today Singapore is a thriving global financial hub and has described as one of Asia's economic "tigers".

Singapore’s networks are also particularly well-connected in the Asian region. Many of our Asian family members have requested us to consider setting up an Asian base to significantly reduce latency when accessing their servers from their home countries. Today, we are excited to announce the 7th Nexus Bytes location: The Lion City, Singapore.

The following product lines are available to deploy in Singapore, effective immediately :
- Premium KVM VPS
- vDedicated Server

To celebrate our Singapore launch and our 4th birthday (yes, we are turning 4 in less than 10 days), we got some exciting promotions for you:

• HelloMerLion: 25% discount on our SG Servers: Total usage: 25
• IMissedOut: 15% discount on our SG Servers + 15% Bandwidth Bump: Total Usage: 35

End date: August 31st, Monday

Something special for our birthday :)

• Site Wide 15% discount on any product till the month ends : Birthday4
• Valid for new orders and plan upgrades.
• VPS-0.5G plans are not eligible.

Valid till : September 6th, 11:59 AM

To celebrate our birthday, we are throwing a Pizza Party. Would you mind joining? This could be our dirty little secret ;)

4 lucky winners every 12 hours. 1 Personal pan pie + Up to 3 topping/winner. Please Opt-IN here :)

End date: August 18th, Monday, 11:59 PM EDT.

Last but not least, thank you for being a member of the family and continue to support us and showering us with your love! We can never thank you enough for your continued business. Thank you!

On behalf of your Nexus Bytes Family,
- Jay

Over at Nexus Bytes, all of us hope that you and your loved ones are doing well amidst the Covid-19 outbreak. Please stay indoor as much as possible, maintain proper social distancing and practice good hygiene!

Despite the global pandemic and economic issues, blessed with your trust and unwavering support, we continue to grow at a healthy and rapid rate. We have greatly expanded our product portfolio to cater for different projects and needs of both our current and future family members.

Our portfolio now includes:

• Fast and stable Litespeed powered SSD Web Hosting and Reseller Hosting that is perfect for almost any and every web startups.
• Blazing fast Ryzen CPU and NVME powered VPS and vDedicated servers that is 60% faster than traditional VPS services currently available in the market.
• Big Disk Storage VPS that is perfect for backing up your precious content.

We have introduced more family perks to give you more value for your hard-earned money because that’s our way of thanking you for staying with us and trusting us to be your hosting partner. We will continue working hard to add to product lines to better serve you and our future Nexus Bytes family members. :)

Now, for the big announcement:

Today, we are super excited to announce Brenter instead of Brexit. We are launching our 6th location in London, United Kingdom! In less than 2 weeks, you will be able to deploy our fan favorite, AMD Ryzen powered VPS, Reseller Pool and vDedicated product line out of our London Location.

Why London, you ask?

London is one of the oldest financial centers and also one of the largest. It is currently ranked the second most important financial center, right after New York City (which we are also in!), and home to the world’s third largest internet exchange. There is no reason not to Brenter!

Our London datacenter is located in the historic London Docklands business district overlooking the Canary Wharf. DDCL is also home to one of Europe's largest peering exchanges, LINX.

Looking for a test IP and test download file? Our network page will be updated on June 15th with the appropriate details.

Services from the new location will become available to the general public starting June 16th, 2020 and will become part of our standard offerings from the same day! London joins our list of 5 other amazing locations, NYC Metro, USA; Miami, Florida, USA, LA, California, USA, Ogden, Utah, USA and Falkenstein Germany. The following services are unfortunately will not be available upon launch in London : Shared and Reseller hosting and Storage VPS.

We are celebrating this huge milestone with some amazing pre-order specials that you can order by clicking here. Please note: stocks are very limited, so act fast :)

Once again, all of us at Nexus Bytes would like to thank you for being an awesome member of the family and supporting us all the way! If you have any questions or concerns, please reach out to us! If you have any good suggestions on how we can improve, we are all ears!

Hope you and your loved ones are doing well amidst the Covid-19 out break. We pray and hope that, you are doing your fair share and staying indoor as much as possible, maintaining proper social distancing and finishing up those pending projects.

We for one, stopped procrastinating and caught up with many pending projects, including a fully refreshed website that we are really proud of, updated backend processes and scriptings to streamline how we handle our day to day business, in house developed solution to quickly identify abusive behaviors and nip it in the bud to avoid degraded performance, revamped web hosting and reseller hosting plans, introduction of vDedicated Servers and much more.

We also introduced Family Perks, where we are offering more than what you have signed up for, for no additional cost :). More benefits will be added soon. The best ways to keep an eye out for updates are by following us on Facebook and Twitter.

We would also like to thank you, for staying with us, trusting us to be your hosting partner.

Today, we are super excited to announce the launch of our 4th location : Miami, Florida!

Why Miami, Florida you ask?

Considered the "Gateway to the Americas", Miami offers and exceptional connectivity to North America, Central America, and South America. A perfect low latency, affordable yet premium offering, for our current and new family members, connecting to and from the ever so happening Latin America! Services from the new location will become available to the general public starting April 3rd, 2020 and will become part of our standard offerings from the same day!

We are celebrating this huge milestone with some amazing pre-order specials.To top it off, there is a special code for you, our existing family member. Your special discount code is available here.

We would also like to remind you that, 30% of all your over all spending is donated to Covid-19 relief fund.

Dear Family Members, thank you once again, for being an awesome member of the family! If you have any questions or concerns, please reach out to us! If you have any suggestions, that you strongly believe would benefit both of us, please let us know by clicking here.

We would like to thank everyone of you, for your kind contributions. Together, we will make the world great again.

Dear Family members,

First and foremost, we hope that you and your loved ones are safe amidst the Covid-19 outbreak.

This situation keeps on getting worse and a lot of people are losing, not only their loved ones, but also their livelihoods. There are families who are barely able to afford food, not to mention a roof over their head. Not being able to buy medicine or purchase supplies to keep themselves and their family safe.

Here at Nexus Bytes LLC we are not only ensuring the safety of our own employees, but we are also extending our support to those in need. We can't just sit here and see other humans suffer.

We have partnered with https://www.globalgiving.org/projects/coronavirus-relief-fund/ and we will be donating 30% of all our gross income that we receive from today till end of March, 2020.

This is not a sales email nor an agenda to increase business. Thus, our donation amount is not only limited to new orders but also renewals, invoice payments, fund adds and so forth. Which means you, our current and new family members are also taking part in this, without any additional expense. While we appreciate additional business, as it give us the opportunity to donate more, there is absolutely no additional purchase required, to take part in this humble cause.

Please join us in assisting those in need and we thank you for being a member of the Nexus Bytes Family.

----------------------
Thank you for being a member of the Nexus Bytes Family.
Nexus Bytes LLC - Where Quality Meets Affordability

This has been a very exciting month for Nexus Bytes Family! In an effort to continue providing quality products, service and best value for your time and money, we have added some exciting features for all our existing and new customers!

First and foremost, if you haven't checked out and signed up for our Amazing Affiliates program yet, please do so by clicking here!

What is new? I am glad you asked!

• Free Blesta Billing Software ($10/month Value) for our resellers and VPS Users - Simply open a ticket if you are already on an eligible plan! (Not Available for Simple Re-seller and Nano VPS Plan).
• We Now Accept Crypto Currency (Bitcoin / BitcoinCash / LiteCoin / Ethereum) as an acceptable form of payment
• Mega Deal Thursday : Every Thursday, we will post limited time specials on our website (here), which will last till Sunday or till stock runs out.

We Are Really Excited and Hope So Are You!

Affiliate Program Features:

• Up to 100% Pay out of any Monthly plan.
• Custom Affiliate links. When a visitor clicks this link they will be taken to our site and a cookie saved on their computer. If the visitor then places an order for a product/service with the cookie present (it lasts for 90 days by default) you will earn commission.
• Custom Coupons. Generate your own coupon code.
• 45 Day Withdraw Period (Every order must renew their service at least once.)
• Multiple Payout Options: Direct Account Credit, Verified PayPal or Amazon Gift Card.
• $10 Minimum Payout Threshold.
• Payouts Processed Within 24 Hours

Active clients are welcome to use the Affiliates link on the menu bar of our client portal in order to have the program activated for their account and receive a customized affiliate link to use.

Why active customers? We believe in our products and we also believe in integrity. We do not want our affiliates to promote our products without trying us out first. Feel free to sign up with our free hosting service at the least and try us out before you actively start promoting. It is only fair

Pay Out Breakdown :

Shared Hosting:

Reseller Hosting:

VPS Hosting:

Signup now and start earning today!